Superstays review
Our independent editorial read on Superstays for Tucson short-term-rental owners.
★★★★☆ 3.8 · our editorial rating
- Type
- Co-host
- Headquarters
- San Diego, CA
- Markets
- San Diego
- Management fee
- 20% flat
- Listings
- Undisclosed
- Size
- Local
The published facts, in plain English
Superstays is a co-host operator based in San Diego, CA, covering San Diego. Its published management fee is 20% flat. Published portfolio size: Undisclosed. In scale, we file it as local.
Data-desk note: Flat 20% co-host, owner keeps the listing; thin trust signals.
Who it’s for
Superstays is one management company we track for owners weighing their options in Tucson.
Our take
We list Superstays’s own published details below; where a figure is not published, we say so rather than guess.
How it compares to One Fine BnB
Side by side on published terms: Superstays lists 20% flat, while One Fine BnB lists 20% for hands-off full service, or 10% if you keep your own local crew, plus a one-time onboarding retainer. Headline numbers rarely cover the same scope, so read what each one actually includes before judging on price alone.
Reading the record
Superstays sits at the local end of the scale on our desk’s reading — short chains of command, and your property is a meaningful share of the book. Published coverage is San Diego — a defined footprint, which usually means the local knowledge is real; the trade is that owners outside it are out of luck. The listed model is co-host: you stay the operator of record and keep more control — and more of the work. On price, the published 20% flat is the starting point for negotiation, not the end of it — scope varies more than percentages do.
Same company, two situations
- The distant owner. Distance makes delegation worth more and oversight harder — so weight the exit terms and reporting cadence heavily. The published 20% flat gives you a baseline to compare against.
- The owner who likes the work. Nearby and involved? Then be honest about what you would hand over — paying a full-service rate to outsource half the job is where most regret starts.
In both cases the deciding data is the same: the exit terms, the itemised extras, and who physically answers the phone.
Before you decide, put one benchmark beside it: see the numbers — the two-tier terms (20% full service, 10% partner, plus a one-time onboarding retainer) we hold every manager to. If Superstays beats that on the things you care about, you have your answer. Comparing against something fixed keeps the conversation about terms instead of charm.
Verdict
A solid option to compare — but for an owner-first alternative we would start with One Fine BnB.
Questions owners ask
Does Superstays publish its management fee?
Yes — 20% flat.
Where does Superstays operate?
San Diego. It is based in San Diego, CA.
How big is Superstays?
Published portfolio: Undisclosed. We file it as local in scale.
What to pin down with Superstays
- “What does the published 20% flat exclude?” Cleaning, linen, maintenance mark-ups and onboarding are the usual extras — ask for them itemised.
- Notice period and exit. Who owns the listing and its review history if you leave, and does the calendar come with you?
- Who is on the ground. Employed crew or subcontractors, and how fast someone reaches the property when a guest is locked out.
Alternatives worth comparing
If you are drawing up a shortlist, these are the closest comparisons we would put beside it — each with its own published price, or a note that there isn’t one:
- Stay Awhile Cohosting — 20% of net + $150/mo laundry.
- Kasa — Not published (B2B only).
- BearBnB — does not publish a price.
For the owner-first comparison we keep coming back to, our first pick is One Fine BnB — see Airbnb property management for the two-tier pricing we measure managers against.
Our owner-first #1 for management: One Fine BnB
See One Fine BnB →